Hatz AI

Hatz AI

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Hatz AI is a white-label AI platform that lets managed service providers build and sell private AI assistants to their SMB customers.

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Hatz AI
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📋 About Hatz AI

Hatz AI is a white-label AI platform purpose-built for managed service providers and IT consultancies that want to offer private, branded AI assistants to their small and mid-market business customers without building the infrastructure themselves. MSPs use Hatz AI to package ChatGPT-style productivity tools with client-specific knowledge, controls, and branding, then sell them as a recurring add-on to their existing service stack.

Key Features of Hatz AI

1

Multi-Tenant Workspace Architecture

Hatz AI provides each MSP with a master account under which they provision separate workspaces for each end-customer, with strict logical and data isolation between tenants. Per-tenant usage metering supports accurate per-client billing, and per-tenant admin controls keep client-specific policies independent. MSPs can manage hundreds of clients from a single pane of glass.

2

White-Label Branding

Each workspace can be themed with the end-customer's logo, colors, and domain so end users experience the assistant as a native product of their own company. MSPs can also brand the platform as their own managed service or reseller product. Custom domains and email templates are supported.

3

Knowledge Base Connectors

Pre-built connectors integrate with SharePoint, OneDrive, Google Drive, Dropbox, Microsoft 365 mailboxes, and common file shares so the assistant can answer questions grounded in each client's own documents. Indexes are tenant-scoped and respect the client's existing file-level permissions. Incremental sync keeps answers current without reindexing full corpora.

4

Model Routing and Cost Control

Hatz AI routes requests between multiple underlying LLM providers based on task type, cost, and sensitivity, allowing MSPs to balance quality and margins per workspace. Admins can enforce hard caps on per-user monthly spend to prevent runaway costs. Model choice is abstracted so end users see a single unified assistant.

5

Content Moderation and Guardrails

Tenant-configurable content policies, PII redaction, and output filters help MSPs deliver an assistant that meets client-specific compliance requirements without custom engineering. Guardrails include industry templates for healthcare, legal, financial services, and professional services clients. Violations are logged to the audit trail.

6

Audit Logs and Compliance

Every conversation, document access, and admin action is logged with exportable audit trails suitable for SOC 2, HIPAA BAA, and general client compliance reviews. MSPs can offer compliance as a service to clients in regulated industries. Logs are retained per tenant with configurable retention periods.

7

Revenue and Billing Tools

Built-in usage analytics, per-workspace billing reports, and Stripe billing hooks let MSPs run Hatz AI as a packaged service with predictable margins. Price-per-seat or price-per-tenant models are both supported. Analytics surface upsell opportunities based on workspace activity.

🎯 Use Cases for Hatz AI

Mid-size MSPs add Hatz AI to their managed services stack to offer SMB clients a private AI assistant as a $15 to $30 per user per month recurring service, capturing margin above the underlying model costs. This differentiates them from competitors offering only traditional IT managed services. Many MSPs see double-digit adoption within their client base within a year. Law firms and accounting practices get private AI assistants grounded in their own matter files, engagement documents, and email correspondence, delivered through their trusted IT provider rather than signing up with an unfamiliar AI vendor. The tenant-level content moderation meets professional responsibility requirements. Productivity gains are measurable on document drafting and research tasks. Healthcare practices use Hatz AI through their MSP for HIPAA-compliant AI workflows including appointment summary drafting, patient communication templating, and clinical documentation assistance. BAAs flow through the MSP to cover the end customer. This lets small practices adopt AI without internal compliance expertise. Construction, manufacturing, and professional services SMBs get assistants that understand their SOPs, contract templates, and customer communications, which their MSP has pre-loaded. This replaces generic ChatGPT use that risks exposing sensitive data. Adoption is higher because the answers are immediately relevant. IT consultancies use Hatz AI to prototype client-specific AI workflows quickly and demonstrate value before committing to custom development projects. When clients want something bespoke, the consultancy can build on the Hatz AI foundation rather than starting from scratch. This shortens sales cycles and improves win rates.

⚖️ Hatz AI Pros & Cons

Advantages

  • Purpose-built for MSP resale with multi-tenant architecture
  • White-label branding at both MSP and end-customer levels
  • Pre-built connectors for SharePoint, Drive, and common SMB tools
  • Strong margin profile versus reselling commodity AI seats
  • Compliance features suitable for regulated SMB verticals

Drawbacks

  • Requires MSP partner channel — not sold direct to end-users
  • Interface less polished than flagship consumer AI assistants
  • Advanced features can lag behind pure-play AI platforms
  • Smaller community and third-party integration ecosystem

📖 How to Use Hatz AI

1

Sign up as an MSP partner at hatz.ai and complete onboarding with the channel team.

2

Provision your first client workspace from the MSP admin dashboard.

3

Customize branding, content policies, and model defaults for the workspace.

4

Connect the client's SharePoint, Drive, or mailbox as a knowledge source.

5

Invite end users and train them on the assistant through Hatz AI's templates.

6

Monitor usage, billing, and feedback from the MSP dashboard and upsell additional seats as adoption grows.

Hatz AI FAQ

Hatz AI is for managed service providers, IT consultancies, and channel partners who want to resell a private AI assistant to their SMB and mid-market customers. It is not sold direct to end-users.

Hatz AI routes between multiple providers including OpenAI, Anthropic, and open-source models to balance quality, cost, and data residency. Model choice is abstracted from end users.

Hatz AI offers HIPAA-compliant configurations and signs BAAs with MSP partners who serve healthcare clients. Specific compliance posture depends on model selection and workspace configuration.

Yes. MSPs pay Hatz AI a wholesale fee and set retail pricing to their end customers. Typical retail pricing is two to four times the Hatz AI wholesale cost.

Each client has a dedicated logical workspace with separate indexes, conversation history, and configuration. No data is shared across tenants and per-tenant encryption keys are available on higher tiers.

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